Vice President, Quality

  • Oakland CA, CA
  • Quality
  • Quality and Compliance Admin
  • Full Time - Day
  • Management
  • Req #: 29056-19574
  • FTE: 1
  • Posted: April 7, 2021
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Job Summary: The Vice President of Quality’s scope of responsibilities includes quality & outcomes, quality analytics, value-based care, patient experience, and clinical simulation.  The VP will be responsible for developing strategic plans that focus on quality, safety, experience, and value in collaboration with the Chief Medical Officer.  The Vice President of Quality reports directly to AHS’s Chief Medical Officer and will work collaboratively with other Quality Department leaders to achieve network-wide quality, safety, experience, and value-based care goals. In addition, the Vice President of Quality will be responsible for implementing and maintaining quality, safety, patient experience, and value-based care infrastructure for AHS. The VP of Quality will have organizational responsibility to update and monitor quality, safety, experience, and value-based metrics for the system, including but not limited to publicly reported quality, safety, experience data, as well as best practice related goals in these areas for the organization. The VP of Quality will advise the clinical and operational leadership on important quality, safety, experience and value initiatives as well as best practices related to these areas; will co-chair or appoint a designee to co-chair quality/experience/value-based care committees; and prepare True North Metric report to the board of trustees.

DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE: The following are the duties performed by employees in this classification; however, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification.

  • Advocates for the needs and interests of AHS and its patients on external quality and performance measurement forums and committees.
  • Assists the medical staff and administrative leaders, in updating internal quality standards.
  • Guides organizational and medical staff leadership and the Board of Trustees in standards and methodologies to assure the delivery of quality, safe patient-centered, high valued patient care.
  • Monitors organizational outcomes against external benchmarks, evidence- based knowledge and industry best practice.
  • Monitors the effectiveness of information systems and data management processes supporting the measurement and assessment of major clinical quality & safety improvement activities and the Quality Assurance & Performance Improvement programs.
  • Must establish credibility and trust with AHS clinical leadership, administrative leadership, medical staff, and the Board. Becomes recognized across the organization as a visionary leader and strong advocate and sponsor for safety and quality improvement across the care continuum. Supports safety, quality improvement, experience and value as the top- priorities of AHS.
  • Foster an environment that supports a Just Culture, in which staff members feel safe to report errors and participate in the analysis and mitigation of harm, especially as Quality executive partnering with medical staff on peer review process.
  • Oversees reporting and improvement for publicly reported quality programs, such as Hospital & Physician Compare, MACRA, Leapfrog and CMS Value Based Purchasing program.
  • Oversees peer review, organizational true north metrics, patient experience strategy and integration of clinical simulation.
  • Oversees the development and ongoing performance measurement, assessment and improvement of patient care processes and supports the Medical Staff and Board of Trustees in identifying process and outcome indicators that effectively measure the quality of patient care and service and reflect organizational performance.
  • Oversees the development, data collection and reporting of uniform and integrated measurement systems that support the quality assurance and performance improvement programs; provides ongoing education to leaders and staff related to methods and tools of quality improvement and process redesign.
  • Partners with the system transformation leadership on process redesign, performance improvement projects and clinical standardization; provides leadership, coaching and support to departments to drive performance improvement in their areas.
  • Promote the principles of high reliability to drive sustainable performance improvement in quality, patient experience and value; supports the integration of clinical simulation to achieve high reliability care delivery.
  • Provides ongoing education to leaders and staff related to licensing and accreditation requirements, and methods and tools of quality improvement and process redesign.


Education: A doctoral degree in clinical care (eg. MD, DO, DNP) in public health (DrPH) or in healthcare related fields.

Minimum Experience: Three to five years’ experience in a senior management role in a hospital or major healthcare environment with experiences in performance and quality improvement, value-based care, analytics, accreditation and/or risk management and patient safety.



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