AHD Supervisor, Quality Control and Quality Assurance

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  • Alameda, CA
  • Alameda Hospital
  • AHD Laboratory
  • Full Time - Day
  • Management
  • Req #: 28304-18940
  • FTE: 1
  • Posted: Yesterday
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SUMMARY:The AHD Supervisor, Quality Control and Quality Assurance (QCQA) is responsible for the day to day management of first their department and then assist in smooth operation of the lab and the staff of all sections of the lab. The supervisor must perform all testing in his/her department and demonstrate the ability to monitor through quality control the performance of correct testing in the particular section. Performs related duties as required.

DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification.

The QCQA Supervisor is responsible for managing safe and effective quality control and regulatory compliance programs in the clinical laboratory. This includes, but is not limited to:
  • Manage and completes monthly Levey-Jennings review for reportable test in the laboratory
  • Establishes parameters for acceptable levels of analytic performance and ensuring that these levels be maintained throughout the entire testing process.
  • Review and sign laboratory preventative maintenance records from technical sections.
  • Maintenance of proficiency testing program, including: ordering, receiving, assignment, entry, binder maintenance, and insufficient result response preparation for Laboratory Medical Director.
  • Manage lab control ordering, lot-to-lot verification, and go-live. Keep orderly records in QC/QA for all analyzers.
  • Review and troubleshoot lab temperature control and refrigeration.
  • Maintain and compile monthly Quality Improvement (QI) metrics and report to manager and/or hospital regulatory committees. Report to hospital committees when necessary.
  • Environment of Care (EOC) maintenance.
  • Monitor and sign staff competency for required personnel.
  • Manage and maintain biannual completion of calibration verification/linearity and instrument comparisons.
  • Manage and maintain biannual patient comparisons on all analyzers for all tests at AHD.
  • Work with manager and ancillary staff to ensure send out test completion, proper test codes built, and interface(s) failures are corrected.
  • Manage biannual pipette calibration.
  • Writes, maintains, and enforces QC procedures.
  • Oversee regulatory compliance and competency related to Point-of-Care testing.
  • Work with Lab Information System (LIS) analyst to ensure proper test code build and transmission to the LIS.
  • Assist CLS technical supervisor in completing annual employee evaluations.
  • Assist CLS technical supervisor in training new employees.
  • Serve as a backup to the CLS technical supervisor.
  • Additional duties as specified by lab manager and/or lab director.
  • Performs all the job functions and meets all responsibilities of Clinical Laboratory Scientists and in addition, directs performance of tests.   This includes, obtaining capillary, venous, and arterial blood specimens; performing all clinical chemistry, hematology, serologic, transfusion services, microbiology, urinalysis, coagulation and other body fluid testing (based on their departmental training); evaluating the validity of results, and reporting/maintaining necessary records.  Has the ability to result accurate proficiency testing in the computer system.
  • Assists clinical laboratory scientists, laboratory assistants, and phlebotomists.
  • Responsible for cleaning, maintenance, and correct operation of equipment.
  • Responsible for prompt issuance of accurate reports.
  • Directs workflow and assures pending list reviewed and is current.
  • Checks, maintains, and requests supplies needed for operation of department.
  • Evaluates new tests for use by department.
  • Maintains, writes, and updates procedure manual (s) or files. Responsible for communicating changes and /or updates in department procedures.
  • Works well with others in the laboratory and throughout the hospital.
  • Complies with hospital policies and all the regulatory agencies’ requirements.


Education: Bachelor's degree (B.S./M.A.) from a four-year college or university or three to five years previous related experience and/or training, or an equivalent combination of education and experience.

Preferred Experience:  One year of supervisory experience in a hospital clinical laboratory.

Required Licenses/Certifications:  Current California Clinical Laboratory Scientist License.

Additional Information

A Community Hospital in Alameda County ... and so much more For generations, Alameda residents have found friendly, familiar faces and dedicated medical attention at their local hospital. Now, more and more individuals in Oakland and throughout the East Bay are turning to Alameda Hospital for quality care. We welcome all patients seeking an Alameda County Hospital or Bay Area Hospital who value a state-of-the-art medical facility, with a human touch. Alameda Hospital. We care.

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