Ambulatory EHR Trainer/Analyst

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  • Oakland, CA
  • Information Systems
  • SYS IS OPS Edu & Training
  • Temporary - Day
  • Business Professional & IT
  • Req #: 27778-18546
  • FTE: 1
  • Posted: November 5, 2020
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*Please note: This is a temporary non-benefited position ending on February 28, 2021


DUTIES & ESSENTIAL JOB FUNCTIONS: NOTE:  The following are the duties performed by employees in this classification; however, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification.

1.  Act in an appropriate and professional manner as defined by the company’s Standards of Behavior, Policy and Procedures, and Scope of Services

2.  Role model AHS Standards of Behavior

3.  Provide subject matter expertise to team as needed. Assists management during employee orientation

4.  Advise leadership in the development of strategies for EHR implementation and improvements of AHS workflow processes

5.  Leads workflow design discussions, building and testing the system and analyzing associated issues

6.  Identifies issues that arise in assigned application area as well as issues that impact other application teams

7.  Guides end users in ongoing training during onboarding and with upgrades

8.  Builds, updates and maintains training environment with minimal direction

9.  Reviews the status of deliverables, issues and milestones with leadership

10.  Serves as a liaison between end users’ workflow needs and Epic application analysts

11. Function effectively and independently with minimal direction

12. Manipulate complex, confidential data - with minimal direction

13. Recommends strategy, plans, and alternatives to the Training Manager proactively

14. Proactively advise Training Manager of obstacles and impediments to maintaining schedules and milestones


Required Education: Bachelor’s degree in a relevant field from an accredited college or university

Preferred Education: Master’s Degree in Information Technology, Nursing

Required Experience: Six years Information Technology experience within a multi-entity, healthcare environment

Required Experience: Prior Epic experience as a Principal Trainer and Analyst; experience within a clinical setting. Experience completing training environment build, upgrade changes and ongoing maintenance

Required Licenses/Certifications: Current Epic certification in Inpatient Clinical Documentation


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