Lead Applications Analyst
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- Oakland, CA
- Highland General Hospital
- HGH CLINICAL LABORATORY
- Full Time - Day
- Req #: 26328-17394
- Posted: June 12, 2020
SUMMARY: Under general direction of senior management the Lead Applications Analyst implements, supports, and maintains complex, enterprise wide clinical and financial information systems. The Lead Applications Analyst has a thorough understanding of the medical center's processes, environment, and assists the customer to fully maximize systems capabilities to meet the institutional goals of quality patient care, cost containment and operational efficiency. The Lead Applications Analyst is responsible for assigned systems and personnel and has a clear understanding of how systems interrelate with other patient care and financial systems. Performs related duties as required.
DUTIES & ESSENTIAL JOB FUNCTIONS: Following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification.
1. Collaborate with leadership in physician, nurse, and other groups to create cohesive team approach for development of any medical center information system.
2. Collaborate with other team leads to ensure integration of design and functionality across all medical center systems; manage focus groups and design groups for area of responsibility in designing and building AHS functionality.
3. Full responsibility for implementation support for complex, enterprise wide financial and clinical information systems; responsible for the design, development, testing, and deployment of AHS functionality for area of responsibility.
4. Identify and manage on-going support for process improvement and patient safety initiatives; manage the development and maintenance of system, user, and training documentation; able to work during non-primary shift hours, as needed; provides rotated on-call support; meets service level agreements to the organization; establish and maintain effective working relationships, acting as a role model to Information Systems staff.
5. Lead AHS Information Technology team, consisting of senior applications analysts, applications analysts, consultants and support staff.
6. Maintains current knowledge of industry wide standards for information technology; Identifies and takes steps to achieve own educational needs to enhance professional development.
7. Manage large, complex, enterprise wide projects and cross-functional teams; advise IT leadership in the development of strategies for use of technology and improvement of AHS workflow processes.
8. Manage the development and on-going support of dictionaries, tables, screens, and parameters to support integrity and functionality of the AHS information systems; manage IT staff to provide AHS workflow and system solutions.
9. Manage the development of client specifications, testing scripts, training curriculum and project plans across a continuum of minimum to maximum scope and complexity; recommend and develop solutions to system requirements.
10. Manage the development of technical documentation through the proficient use of MS-Word, Excel, PowerPoint, Visio, and Project or other department approved software tools as needed.
11. Manage troubleshooting activities across all AHS systems, coordinating with customers, other Information System Teams, and vendor representatives as necessary; manage the development of and perform application testing addressing maintenance releases, integrated testing, and fixes.
12. Work across functional boundaries with different constituency groups, e.g. orders , results, clinical documentation, finance, patient billing and patient management to ensure consistency with the AHS functions while also addressing downtime procedures.
13. Works in a self-directed, dynamic, well-organized manner completing deliverables on time, and acting as a role model to Information Systems staff; performs supervisory responsibilities of senior applications analysts, applications analysts, consultants and support staff according to policies and standards; effectively monitors and improves team performance; demonstrates ability to perceive and articulate Information Systems goals and objectives in a customer service framework.
Education: Bachelor's Degree or equivalent experience required. Master's Degree preferred.
Minimum Experience: Minimum seven years experience in information technology. Health care information systems experience strongly preferred.
Minimum Experience: Prior experience implementing a clinical, departmental, hospital, financial, or enterprise information system; Meditech Application support preferred.
Required Licenses/Certifications: Clinical credential preferred for clinical system lead roles.