Ambulatory Patient Services Representative

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  • Oakland, CA
  • Highland General Hospital
  • HCP Same Day Clinic
  • Full Time - Varies
  • Req #: 25276-16575
  • Posted: December 5, 2019
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Summary

It's fun to work in a company where people truly BELIEVE in what they're doing!  We're committed to bringing passion and customer focus to the business.  If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

Alameda Health System has a workforce dedicated to excellence. Our current staff help make AHS the best place in Alameda County to learn and to work.  AHS’s leadership deeply appreciates the individuals contributions of all who serve our patients and their families, directly or behind the scenes. One of our mottos is “Serving All” and that is evident by our employees who are also a part of the culturally diverse communities we serve.  

AHS is dedicated to helping members of the AHS family excel in their jobs, fulfill career milestones, and embrace the AHS pledge of top performance. We are investing in more training and equipment that support our caregivers’ ability to do what they do best, from recently implementing EPIC to better serve our patients, and support our staff to investing in top of the line medical equipment in various clinical departments across our hospitals and wellness centers.

If you join us, we desire you to be compassionate, informed, and engaged because we know those employees deliver quality care and improved outcomes for our patients.  Please visit our jobs page to see if there is a place for YOU at Alameda Health System!

JOB SUMMARY:

Under general supervision, the Patient Services Representative (PSR) provides a specialized clerical support service to the
various clinic registration units and screen patients for possible eligibility into various financial
programs. Specially trained to perform the patient registration and less complex enrollment of eligible patients
into various financial assistance programs. PSRs are also a part of the ambulatory care team and support the day to day functions of the clinic practice and team-based care. The PSRs may be required to work in alternate locations as necessary. Program enrollment responsibilities include but are not necessarily limited to the following:), Childhood Health and Disability Program (CHDP), Charity (AHS’s Charity Program), Presumptive Eligibility (PE), and Cancer Detection Program (CDP). Performs related duties as required.

MINIMUM QUALIFICATIONS:

Education: High School diploma or equivalent.
Minimum Experience: Demonstrated use of computer and telephone systems, and general navigation through application systems.
Medical Terminology: Preferred, not required
Bilingual: Preferred, not required

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